Play Smart, Stay in Control
At Super Ace, we believe that gaming should always be fun, safe, and within your means. This page outlines the tools, limits, and support resources available to every player in the Philippines so you can enjoy our platform responsibly. If you ever feel that gaming is becoming a problem, help is always within reach.
Tools at Your Fingertips
Super Ace gives every Filipino player a set of practical tools to manage their gaming activity and keep it enjoyable.
Set a daily, weekly, or monthly deposit cap on your account so you never spend more than you planned. Once a limit is set, it takes effect immediately and can only be lowered right away — increases require a cooling-off period to protect you from impulsive decisions. This tool is one of the most effective ways to keep your gaming budget under control at all times.
Receive an on-screen notification after a set period of play so you are always aware of how long you have been gaming. Taking regular breaks helps you stay refreshed and make clearer decisions. You can customise the reminder interval to suit your own routine, whether that is every 30 minutes or every two hours.
If you feel you need a short pause from gaming, you can activate a temporary break of 24 hours, 7 days, or 30 days directly from your account settings. During a break, you will not be able to log in or place any bets, giving you the space to reset. This option is ideal when life gets busy or you simply want to step back for a while without permanently closing your account.
For players who feel they need a longer break, self-exclusion allows you to block access to your account for an extended period of six months or more. During self-exclusion, your account is fully suspended and you will not receive any promotional communications from us. To request self-exclusion, please contact our support team through the FAQ page and we will process your request promptly.
Review your full gaming and transaction history at any time from your account dashboard. Seeing a clear record of your deposits, withdrawals, and session lengths helps you make informed decisions about your play. Transparency is a core part of how Super Ace supports responsible gaming for every player in the Philippines.
Reality check pop-ups appear at regular intervals during your session to show you how long you have been playing and how much you have wagered. These brief prompts encourage you to pause and decide whether you want to continue or log out. They are a simple but powerful reminder that gaming is entertainment, not a source of income.
Know the Warning Signs
Gaming is meant to be an enjoyable pastime, but for some players it can become a problem. Recognising the early warning signs is the first step toward getting help. Super Ace encourages all Filipino players to be honest with themselves and to reach out if they notice any of the following patterns in their own behaviour.
If any of these signs feel familiar, please use the self-exclusion or take-a-break tools available on your account, or contact our support team for guidance. You can also find additional resources and professional support through the FAQ page.
Frequently Asked Questions
We Are Here for You
Super Ace is committed to providing a safe and enjoyable gaming environment for every Filipino player. Use our built-in tools, set your own limits, and reach out to our support team whenever you need guidance. Gaming is best when it stays fun.